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🔒 GDPR / RGPD

Privacy Policy

Last updated: May 22, 2025  ·  Version: 1.0

At DietVision, protecting your personal data is a priority. This policy explains what data we collect, why, and how you can exercise your rights in accordance with the General Data Protection Regulation (GDPR).

1 Data Controller

Identity

DietVision
AI-powered nutrition coaching mobile app
Email: [email protected]
Website: https://diet-vision.com

2 Data Collected

2.1 Data provided directly by the user

CategoryDataRequired
AccountName, email address, password (hashed)Yes
Nutrition profileAge, gender, height, weight, goal, diet typeNo
Body measurementsWeight, BMI and other manually recorded measurementsNo
MealsMeal photos, analysis results (calories, macros, health score)No
Coach messagesConversations with the AI coachNo
PaymentBilling info (managed by Stripe, not stored by us)Per plan

2.2 Automatically collected data

Important: We never collect your GPS location, contacts, or microphone access. Camera/gallery access is only used for meal photos and is never stored on our servers without your explicit action.

3 Purposes and Legal Bases

PurposeLegal basis (GDPR)
Account creation and managementPerformance of contract (Art. 6.1.b)
AI nutritional analysis (meal photos)Performance of contract (Art. 6.1.b)
Personalised nutrition coachingPerformance of contract (Art. 6.1.b)
Sending nutritional reports by emailPerformance of contract + consent (Art. 6.1.a/b)
Payment and subscription managementPerformance of contract (Art. 6.1.b)
Service improvementLegitimate interest (Art. 6.1.f)
Legal and fiscal complianceLegal obligation (Art. 6.1.c)

4 Retention Period

DataRetention period
Active user accountFor the entire duration of account use
Nutritional data and mealsFor the entire duration of account use
Deleted account30 days after deletion (complete purge)
Billing data10 years (legal accounting obligation)
Technical logs90 days
AI coach conversationsDuration of account, deletable at any time

5 Data Sharing

We never sell your personal data. It may be shared only with the following sub-processors, strictly within the scope of service delivery:

🤖 OpenRouter / Google Gemini (AI)

OpenRouter is the API gateway used to route nutritional analysis requests (meal photos) and coaching to third-party AI models, including Google Gemini. OpenRouter and model providers are contractually committed to not using this data for training without explicit consent.

OpenRouter Privacy →  ·  Google Privacy →

💳 Stripe

Payment and subscription management. Your banking details are handled directly by Stripe and never pass through our servers. Stripe Privacy →

📧 Resend

Sending transactional emails (verification, nutritional reports, notifications). Only your email address is transmitted. Resend Privacy →

6 Security

In the event of a data breach likely to affect your rights and freedoms, we commit to notifying you within 72 hours in accordance with GDPR Article 33.

7 Your Rights

📋 Right of access (Art. 15)

Obtain a copy of all your personal data we hold.

✏️ Right to rectification (Art. 16)

Correct inaccurate or incomplete data directly in the app or by contacting us.

🗑️ Right to erasure (Art. 17)

Delete your account and all your data. You can initiate deletion from the app. Complete purge within 30 days.

⏸️ Right to restriction (Art. 18)

Request restriction of processing of your data in certain circumstances.

📦 Right to data portability (Art. 20)

Receive your data in a structured, machine-readable format (JSON).

🚫 Right to object (Art. 21)

Object to certain processing based on our legitimate interest.

To exercise your rights, contact us at [email protected]. We will respond within one month.

If you believe that the processing of your data does not comply with GDPR, you may lodge a complaint with your national supervisory authority (e.g. ICO in the UK, CNIL in France).

8 Cookies

The DietVision mobile app does not use advertising cookies or third-party trackers for targeting purposes.

The website diet-vision.com may use strictly necessary technical cookies for site functionality. No tracking or analytics cookies are placed without your explicit consent.

9 Minors

DietVision is intended for persons aged 15 and over. Users under 15 must obtain parental or legal guardian consent before creating an account. If you are a parent or guardian and believe your child has provided us with data, contact us immediately at [email protected].

10 Contact Us

A question about your data? A right to exercise? Our team responds within 30 days.

✉️ [email protected]

Or write to us from the app: Menu → Help & Support

Changes to this policy: We may update this privacy policy. In the event of a significant change, you will be notified by email and/or by a notification in the app. The date of last update is shown at the top of this page.